Shipping & Delivery

Last updated: August 24, 2026

This policy explains how Easevella processes and delivers orders. Delivery estimates are not guaranteed delivery dates and may change due to carrier operations, customs, weather, product availability, or other events outside our reasonable control.

Order Processing

After payment is received, orders are usually submitted for dispatch within 72 hours. Processing may take longer during holidays, product launches, promotions, or periods of unusually high order volume.

Estimated Delivery Times

• United States and Canada: approximately 2-4 weeks after dispatch
• Australia and New Zealand: approximately 2-4 weeks after dispatch
• United Kingdom and Europe: approximately 2-4 weeks after dispatch
• Other destinations: approximately 2-5 weeks after dispatch

These estimates apply to in-stock items. The delivery estimate shown at checkout or in your shipment confirmation may be more specific for your order.

Split Shipments

Items in the same order may be shipped separately from different fulfillment locations. If this happens, each package may have its own tracking number and delivery date.

Tracking

Tracking details are sent to the email used at checkout when available. Carrier tracking can take several days to begin updating. You may also track a shipment using 17TRACK when you have a tracking number.

Lost or Damaged Shipments

If a shipment is lost in transit or arrives damaged, contact support@easevella.com with your order number and supporting information. We will review the order and shipment details and provide an appropriate resolution, which may include a replacement where applicable.

Order Changes

If you need to change an order, email support@easevella.com within 24 hours of placing it. We will try to help before the order is processed or shipped. Changes cannot usually be made after dispatch.

Shipping Address

Please review your shipping address carefully before placing an order. Easevella is not responsible for delays or non-delivery caused by an incomplete, inaccurate, or undeliverable address supplied at checkout, except where required by applicable law.

Contact

For delivery questions, email support@easevella.com and include your order number.